These terms are for retail sales only.
For our wholesale terms and conditions please click here
Ordering and Payment
You can order our fantastic fair trade products here online. We accept most major credit and debit cards via our secure payment gateway provider: Sage Pay, including:
• Visa Debit
• and MasterCard
• Standard delivery is free on all retail orders over £20 (UK only).
• Orders under £20 will be charged £3.00.
• All orders received by 12pm will be shipped same day via Royal Mail 1st Class. Please note, if your order is over £20 we will send it 1st Class Signed For.
• Express/Next Day Delivery is available within the UK via Interlink Express Couriers at a cost of £8.50 (inc VAT) Please note this is not refundable. Express orders must be received by 12pm (Monday to Friday only). Deliveries are Monday to Friday only, Saturday deliveries are not available with this service. A signature is required for express delivery - a tracking number is provided so that you can check what time slot the delivery will be made.
Exchanges & Refunds
• If for any reason you are not entirely happy with your purchase, simply email us firstname.lastname@example.org within 7 days of receipt, quoting your order number and reason for the return. We will then issue you a returns number and returns address.
• All we ask is that you cover the return postage and return it to us in its original and unspoilt condition, including the original packaging, with all labels intact.
• You should retain your proof of postage until you have received your refund or exchange.
• Our returns policy does not affect your statutory rights.
• We endeavour to have the items you want available for delivery as soon as you order them.
• If an item is out of stock we will contact you and allow you to proceed with your order, remove the item from your order, or substitute the item before processing.
• All prices are inclusive of VAT (UK and Ireland only).
• The prices quoted are correct at time of going to press.
• Manumit reserves the right to change prices at any time.